Service Writer - Moose Jaw or Weyburn


 

Company Profile:

Due to growth in our Service departments, Young’s Equipment Inc., southern Saskatchewan’s largest Case IH agricultural equipment dealer is looking for a highly motivated and enthusiastic Service Writer to join our team. We focus on delivering exceptional customer service to a thriving agricultural community across our nine locations. Well-established, community involved, and family owned, Young’s Equipment is a leader in the industry.

Position location: Moose Jaw or Weyburn, SK.

What This Company Offers You:

  • Enjoy a casual and fun working environment, with a great group of co-workers;
  • Full benefits package, including health, dental, life, disability, critical illness, an employee and family assistance program and pension plan;
  • On-going training and support. 

The Role You Will Play:

  • Open and close work orders;
  • Charge out all service, customer, internal and warranty orders in a timely, profitable manner.
  • Adjust work orders, add segments and time when needed;
  • Post labour, service travel and misc. charges to work orders daily;
  • Record, adjust and report mechanics time for work orders and payroll;
  • Review daily time sheets and prepare for the service manager review;
  • Make sure the detailed story on the repair order is complete and every major item in the parts list is mentioned;
  • Arrange for the control of each repair order and the proper charge for labour and materials to the customer or the proper account for pre-delivery service or whole goods reconditioning;
  • Carry out after sales follow ups to build and maintain positive relationships;
  • Make any adjustments approved by the Service Manager;
  • Ensure all paper flow and record keeping for the service department is completed and administered properly and efficiently.
  • Work respectfully with other departments.

Background Profile:

  • Strong communication skills, both oral and written;
  • Strong administrative and computer skills required (Outlook, Word, Excel);
  • Exceptional attention to detail;
  • This is an entry level position;
  • Knowledge of the mechanical service industry.

If you want to join a leader in the industry, please submit your cover letter and resume to: This email address is being protected from spambots. You need JavaScript enabled to view it. , or fax 306-757-5009, attention Kalyn.

Appy by:

June 21st, 2021