Service Advisor - Regina


 

Company Profile:

Young’s Equipment Inc., Southern Saskatchewan’s largest Case IH agricultural equipment dealer is looking for a Service Advisor to join our team in Regina. We focus on delivering exceptional customer service to a thriving agricultural community across our nine locations. Well-established and family owned, Young’s Equipment is continually growing.

What We Offer You:

  • Enjoy a casual and fun working environment, with a great group of co-workers.
  • Full benefits package, including health, dental, life, disability, critical illness, an employee and family assistance program and pension plan;
  • On-going training and support.

The Role You Will Play:

  • Work in a team atmosphere with other service advisors, technicians, and warranty staff;
  •  Opening, processing, and closing work orders;
  • Adjust time on work orders and add segments as needed;
  • Answer telephone for the service department; contact customers with estimated costs for repairs and make arrangements for payment of work orders;
  • Troubleshooting customer issues over the phone;
  • Assist in preparing technicians daily work in the shop;
  • Provide backup support for payroll when required.

Background Profile:

  • Must have mechanical experience or mechanical aptitude;
  • Strong administrative and computer skills required (Outlook, Word, Excel);
  • Exceptional attention to detail;
  • Must be able to lift 50 pounds or less occasionally;
  • Must be comfortable walking, sitting, climbing stairs, etc. while performing duties;
  • Must work overtime and weekends as scheduled and requested;
  • Experience in PFW/CDK business systems would be considered an asset.

If you want to join a leader in the industry, please submit your cover letter and resume to: This email address is being protected from spambots. You need JavaScript enabled to view it. , or fax 306-757-5009, attention Kalyn.

Apply by:

July 23rd, 2024